How to Fix Asus Laptop Camera Not Working 2025

Issue Description

The built-in camera on an Asus laptop is not functioning even though the green indicator light is on. This suggests that the camera is receiving power but is either disabled in settings or facing driver-related issues. Below are the steps to diagnose and fix the problem effectively.

Step 1: Check Camera Permissions in Windows Settings

The first thing to check is whether the Asus camera is enabled in the system settings.

1. Open Camera App
   • Click on the Search bar in Windows.
   • Type Camera and press Enter.
   • If the app opens but displays a message that the camera is disabled, follow the next steps.
2. Enable Camera Access
   • Open Settings (Windows + I shortcut).
   • Navigate to Privacy & Security > Camera.
   • Look for Camera access for this device and ensure it is turned ON.
   • If it was off, turn it on and check if the camera starts working.
3. Verify App Permissions
   • Scroll down to Allow apps to access your camera.
   • Ensure that it is turned ON.
   • Look for the Camera app and confirm that access is enabled.

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Step 2: Restart the Camera App

If the Asus camera is enabled but still not functioning, try restarting the app:

1. Press Ctrl + Alt + Del and open Task Manager.
2. Locate the Camera app under the Processes tab.
3. Right-click on it and select End Task.
4. Restart the Camera app by searching for it again in the Start menu.

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Step 3: Update Camera Drivers via Device Manager

If the camera still does not work, the issue may be related to outdated or corrupted drivers.

1. Open Device Manager
   • Right-click on the Start Menu and select Device Manager.
   • Scroll down and locate Cameras.
2. Check Installed Camera Driver
   • Click on Cameras to expand the list.
   • Look for USB 2.0 VGA UVC Webcam (or a similar name).
   • Right-click on it and select Update driver.
   • Choose Search automatically for drivers and allow Windows to find and install any available updates.
3. Uninstall and Reinstall the Camera Driver
   • If updating does not work, right-click on the USB 2.0 VGA UVC Webcam again.
   • Select Uninstall device (but DO NOT check the box that says Delete the driver software for this device).
   • Click Uninstall.
   • Once the driver is removed, click on Action in the Device Manager menu.
   • Select Scan for hardware changes.
   • This will reinstall the camera driver automatically.
4. Check If the Camera Works
   • Search for Camera in the Windows search bar and open the app.
   • If the camera opens successfully, the issue is resolved.

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Step 4: Check for Windows Updates

If the camera is still not working, installing the latest system updates may help.

1. Go to Settings > Windows Update.
2. Click Check for updates.
3. Install any available updates and restart your laptop.

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Step 5: Run the Windows Troubleshooter

Windows has a built-in troubleshooter that can detect and fix camera-related issues automatically.

1. Open Settings and go to System > Troubleshoot.
2. Select Other troubleshooters.
3. Scroll down and find Camera.
4. Click Run the troubleshooter and follow the on-screen instructions.

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Step 6: Check Antivirus and Privacy Settings

Some antivirus programs or third-party apps may block camera access.

1. Open your Antivirus software and check if there are any camera restrictions.
2. Disable any settings that block camera usage.
3. Restart your Asus laptop and check if the camera works.

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Final Check

After following these steps, test the camera:

• Open the Camera app and check if the issue is resolved.
• Try using the camera in different applications like Zoom, Skype, or Microsoft Teams.

If the camera still does not work after these troubleshooting steps, the problem may be hardware-related, requiring professional repair or replacement.

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Conclusion

The Asus laptop camera not working issue can usually be fixed by checking privacy settings, updating drivers, and troubleshooting hardware changes. Following these steps should restore normal camera functionality. If the issue persists, consider contacting Asus support for further assistance.

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